Frequently Asked Questions
We know you have questions — and we want to answer them honestly. Here are the questions we hear most often from people calling us for the first time about Social Security Disability benefits.
What if I was already denied?
Being denied is not the end — it's actually very common. The majority of first-time SSDI and SSI applications are denied. What matters is what you do next. You have the right to appeal, and the appeals process — including a hearing before an Administrative Law Judge — is where many people win their cases. The key is acting quickly, because deadlines are strict. Call us as soon as you receive a denial letter.
How does Social Security decide if I'm disabled?
To qualify for disability benefits, Social Security must be convinced that your physical or mental condition — or a combination of conditions — is severe enough to prevent you from working in any paying job for at least 12 months. It's not enough to show you can't do your old job. Social Security looks at whether you can perform any other type of work, taking into account your age, education, and work history.
One of the most common mistakes people make is relying on a doctor's letter that simply says "this patient is disabled." Social Security requires something more specific — a detailed report from your treating physician documenting your functional limitations and the medical reasons behind them. We know exactly what Social Security needs to see, and we work with your doctors to get the right documentation from the start.
Don't wait until you've been out of work for 12 months to apply. If you are unable to work now and for the foreseeable future, apply immediately. The process takes time, and waiting can cost you benefits you're entitled to.
How much does it cost to talk to the firm?
Nothing. Your initial consultation is completely free, with no obligation. We'll listen to your situation, answer your questions, and let you know honestly whether we can help. If we take your case, we work on contingency — meaning we only get paid if you win. Our fee is a percentage of your back pay, set by Social Security law, so there's no surprise bill and nothing out of pocket.
Do I need medical records before I call?
No — you don't need to have anything ready before you call. We can help you figure out what records you need and how to get them. What matters most at first is telling us about your condition, your work history, and where you are in the process (first application, denied, or waiting for a hearing). We'll take it from there.
What happens at a disability hearing?
A disability hearing is held before an Administrative Law Judge (ALJ) — it's not a courtroom, and it's much less formal than you might expect. You'll describe how your condition affects your daily life and ability to work. Medical and vocational experts may also testify. Marianne will prepare you thoroughly for what to expect, represent you at the hearing, and present the strongest possible case on your behalf.
How are attorney fees handled?
Attorney fees in Social Security Disability cases are regulated by federal law. If we win your case, our fee is 25% of your back pay, with a maximum cap set by Social Security. If you don't win, you don't pay us anything. There are no upfront costs, no retainer, and no hidden fees. We only get paid when you do.
What's the difference between SSDI and SSI?
SSDI (Social Security Disability Insurance) is based on your work history — you must have worked and paid Social Security taxes to qualify. SSI (Supplemental Security Income) is needs-based and available to people with limited income and resources, regardless of work history. Some people qualify for both. We'll help you figure out which program applies to your situation.
How long does the process take?
It varies. An initial application can take 3–6 months for a decision. If you're denied and appeal, it can take longer — sometimes 1–2 years to reach a hearing. This is why it's important to start as soon as possible and to meet every deadline. We'll keep your case moving as efficiently as possible.
Can I apply if my condition is mental, not physical?
Absolutely. Mental health conditions — including depression, anxiety, PTSD, bipolar disorder, and schizophrenia — can qualify for SSDI or SSI just as physical conditions can. The key is strong medical documentation from a treating provider. We work with clients with a wide range of disabilities, physical and mental.
What if I'm still working part-time?
Working while applying for disability benefits is complicated, but not automatically disqualifying. Social Security uses the concept of "Substantial Gainful Activity" (SGA) — if your earnings are above a certain threshold, it can affect your claim. If you're working part-time because you can't manage full-time work, that may actually support your case. Call us and we'll sort through the specifics of your situation.
What if my condition has gotten worse since my last denial?
A change in your medical condition can be significant — it may be grounds for a new application or a stronger appeal. Don't assume a previous denial is the final word. Call us and let's review where things stand.
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